Shipping Policy

Welcome to Toy n Fun. We deliver kids' toys, educational toys, games, and other products across Pakistan.

This Shipping Policy explains how we process, dispatch, and deliver orders placed through toynfun.com.

1. Delivery Coverage

Toy n Fun currently ships orders within Pakistan only.

We aim to deliver to major cities, towns, and serviceable areas across Pakistan through our shipping and courier partners.

Some remote or restricted areas may have limited delivery availability.

2. Order Processing Time

Orders are normally processed within 1–3 business days after successful order confirmation.

Orders placed on weekends or public holidays may begin processing on the next business day.

During sales, holidays, special promotions, or periods of unusually high order volume, processing may take longer.

Order processing time is separate from delivery time.

3. Estimated Delivery Time

Our estimated delivery time within Pakistan is generally:

2–7 business days after dispatch.

Delivery times may vary depending on:

• Your location

• Courier availability

• Weather conditions

• Public holidays

• Traffic and transportation conditions

• Remote-area delivery

• High order volumes

• Other circumstances outside our reasonable control

Delivery dates are estimates and are not guaranteed unless expressly stated otherwise.

4. Shipping Charges

Shipping charges will be displayed at checkout before you complete your purchase.

Shipping costs may depend on:

• Delivery location

• Order weight

• Package size

• Number of products

• Shipping service selected

• Promotional offers

From time to time, Toy n Fun may offer free shipping or discounted delivery promotions.

Any applicable shipping promotion and its conditions will be displayed on our website or at checkout.

5. Cash on Delivery

Where Cash on Delivery (COD) is available, customers may be required to provide a valid phone number and complete address.

Customers should only place COD orders when they genuinely intend to receive the package.

Repeated refusal of COD deliveries, failure to receive orders, or misuse of the COD service may result in restrictions on future COD orders, subject to applicable law.

6. Accurate Delivery Information

Customers are responsible for providing accurate delivery information during checkout.

Please carefully check:

• Full name

• Mobile phone number

• House/building number

• Street/road

• Area

• City

• District

• Province

• Postal code, where applicable

Toy n Fun is not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete information provided by the customer.

If you notice an error in your shipping address, contact us as soon as possible.

We will try to correct the information before dispatch, but we cannot guarantee that changes can be made after the order has been handed to the courier.

7. Tracking

Where tracking is available, we may provide a tracking number after your order has been dispatched.

Tracking information may take some time to appear in the courier's system.

Customers can use the tracking information to monitor their shipment.

Toy n Fun is not responsible for delays in courier tracking updates.

8. Delivery Attempts

Our courier partner may make one or more delivery attempts depending on its delivery procedures.

Customers should remain available at the provided delivery address or respond to courier calls when necessary.

If the courier cannot deliver the package because the customer is unavailable, cannot be contacted, provides an incorrect address, or refuses the package, the order may be returned to Toy n Fun.

9. Refused or Failed Deliveries

An order may be considered a failed delivery if the customer:

• Refuses to accept the package

• Provides an incorrect or incomplete address